Cancellations/ Rescheduling/ Late Arrival Policy

Session fees are non-refundable. Punctuality and respect for everyone’s time are expected. Clients arriving 11 minutes after their session time will not be allowed to make up the missed time. Coaches will wait 10 minutes for late arrivals and then the session time and the fee are forfeited. Cancellations and appointment changes must be made via e-mail at least 48 hours in advance.